Privacy Policy & Terms of Use Agreement

Introduction of the usage agreement:


Our online store welcomes you and informs you that the terms and conditions outlined below govern your use of this store and all the legal implications arising from your use of its services through this electronic platform. By accessing or using the store, whether as a consumer of its products or services or otherwise, you acknowledge and fully accept all the terms and provisions of this agreement. This constitutes your legal and regulatory consent to abide by the agreement. The agreement applies to all interactions between the consumer and the store and becomes effective upon your approval and registration, in accordance with Article 10 of the Saudi Electronic Transactions Law.


Article 1 – Introduction and Definitions

The preamble above is an integral part of this agreement. Below are the key terms and definitions used:

  • Store: Includes all forms of the store on the internet, such as mobile applications, websites, or physical retail locations.
  • Consumer: A person engaged in electronic commerce to obtain products or services through the store’s online platform.
  • Agreement: Refers to these Terms and Conditions, which govern the relationship between the consumer and the store.

Article 2 – Legal Capacity of the Consumer

The consumer acknowledges that they have full legal capacity under Sharia and Saudi law to engage with the store or are at least 18 years of age.

If this article is violated, the consumer accepts full responsibility for any resulting consequences.

Article 3 – Nature of Commitment

The store's obligation to the consumer is limited to providing the service or product.

The store may also offer additional services, such as after-sales support, depending on the nature of the purchased service or product.

Article 4 – Usage Guidelines

Consumers must use the store’s platform in accordance with public morals and the laws in force in the Kingdom of Saudi Arabia.

Consumers must not misuse any product or service in a way that contravenes these standards.

Article 5 – Accounts and Registration Obligations

Upon registering as a user, you agree to:

  • Provide specific personal information and select a username and password.
  • Maintain the confidentiality of your account details and inform the store immediately of any unauthorized use.
  • Be fully responsible for all activities conducted under your account.
  • Use your account seriously and honestly.
  • Provide accurate, current, and complete information, and update it as necessary.
  • The store treats your personal and contact information with strict confidentiality.
  • If you provide false or outdated information, the store reserves the right to suspend or cancel your account without affecting other rights it may have.
  • The store management may suspend or terminate your account for non-compliance.

Article 6 – Electronic Communications and Official Channels

All communication will be conducted via the registered email or phone number.

Electronic communications are considered legally binding and equivalent to written documents.

The store may send general or targeted messages regarding your usage or this agreement.

Article 7 – Amendments to the Agreement and Fees

If any article or provision of this agreement becomes invalid or unenforceable, the rest of the agreement remains in force.

This agreement may be updated from time to time.

The store may charge certain fees depending on the products, services, promotions, or applicable taxes.

The store reserves the right to add, adjust, or waive any fees.

Article 8 – Payment Services

The store provides payment services through its partners, which may include online payment or other methods provided from time to time.

The store must display clear pricing in line with market standards.

The store is obligated to issue invoices and receipts for all transactions.

The store must follow recognized accounting standards.

Article 9 – Intellectual Property

All intellectual property rights of the store are exclusively owned by the store, whether created before or after the launch of the platform.

The consumer must respect the intellectual property of the store, including its name, logos, symbols, and content.

Article 10 – Store Liability

The store operates in compliance with Saudi laws and regulations and the terms of this agreement.

The store is not liable for direct or indirect damages caused by consumer misuse or third parties such as shipping companies.

The store guarantees the legality of the products/services it offers.

Article 11 – Restriction of Access or Membership

The store reserves the right to suspend or terminate a user’s access or membership at any time and without prior notice.


Article 12 – Governing Law

This agreement is governed by and construed in accordance with the laws and regulations of the Kingdom of Saudi Arabia and is subject to the jurisdiction of Saudi authorities.


Article 13 – General Provisions

If any clause of this agreement is found to be invalid, the rest shall remain in effect.

This agreement may be amended from time to time and constitutes the complete understanding between the consumer and the store.

Arabic shall be the language used for interpreting this agreement, even if translated into other languages.

All displayed prices are subject to change.

Promotional offers are temporary and may be modified or terminated at any time.

All parties must abide by Islamic principles and local regulations in their dealings.

The agreement may only be canceled by a formal decision from store management